At Wellors, care comes to you. Our trained, background-checked therapists arrive present and prepared — ready to meet you where you are, in the chapters of life that ask the most. So you can set the day down, let your shoulders fall, and feel what it means to be truly cared for.
Wellors is committed to protecting your privacy. This Privacy Policy ("Policy") describes how Unique Craft LLC, doing business as Wellors ("Wellors", "Company", "we", "our" or "us"), collects, uses, discloses, and safeguards Personal Information in connection with your access to and use of Wellors website, mobile application, and related online services (collectively, the "Platform").
By using the Wellors Platform, you agree to the terms of this Policy.
This Policy applies to Personal Information collected through our website and mobile application. We do not collect Personal Information through offline activities or in-person events unrelated to a scheduled service.
We collect information that identifies, relates to, describes, or could reasonably be linked with you ("Personal Information").
We collect this data when you register, book a service, or contact us:
We collect this data using cookies, SDKs, and similar technologies:
We receive limited information from our trusted partners, such as payment processors for transaction verification and analytics providers.
We use your Personal Information for the following core business purposes:
| Purpose | Description |
|---|---|
| Provide Services | Account creation, scheduling, processing payments, and dispatching therapists. |
| Communication | Sending booking confirmations, reminders, safety notices, and (with your consent) marketing. |
| Safety & Compliance | Vetting and verifying therapists, investigating misuse, preventing fraud, and enforcing our terms. |
| Improve & Analyze | Monitoring service quality, troubleshooting, and improving the functionality of our Platform. |
| Legal Obligations | Complying with the law, responding to legal requests, and protecting our rights and property. |
Wellors does not sell your Personal Information and does not share it for cross-context behavioral advertising (targeted advertising).
We share information only as necessary to operate and secure our services:
You have control over your data and how we communicate with you:
| Your Right/Choice | How to Exercise It |
|---|---|
| Access, Correction, or Deletion | Email uniquecraft24@gmail.com or call 408-431-2990 to request access, correction, or deletion of your Personal Information (subject to legal exceptions). |
| Marketing Opt-Out | Use the "unsubscribe" link in our marketing emails or reply STOP to SMS messages. |
| Account Deletion | You may request that we close and delete your account. We will retain some data as required for legal/financial compliance. |
| Cookie Controls | You can manage or disable cookies through your browser or device settings. |
If you are a California resident, you have additional rights, including the Right to Know (requesting categories and specific pieces of data collected) and the Right to Non-Discrimination.
You may submit your CCPA/CPRA requests via email or phone above. We will verify your identity before fulfilling the request.
Wellors is operated in the United States. If you access the Platform from outside the U.S., your data will be transferred to and processed in the U.S.
We may update this Policy from time to time. The date at the top will indicate the latest version. We will notify you of material changes via the Platform or email. Your continued use constitutes acceptance.
If you have any questions about this Policy, please contact us:
Unique Craft LLC dba Wellors
Email: uniquecraft24@gmail.com
Phone: 408-431-2990
By using Wellors's services, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.